LACK OF SERVICE

I just dont believe it, seems like theres a huge lack of customer service with FNB.

1. Policy ********** - Claim: Send a claim on April 05, 2018 and call them to confirm if they did receive it and spoke to Abdulla, Elezaine ********** She confirmed and said to me he will hand it over to the right agent dealing with my claim. Will its April 17 and I'm still waiting. I have the recording.

2. WESBANK - PPT68715S - ********** 1586 - ********** 7: I rep**** to 'Myeni, Ayanda Musa' ********** email and up to know still no reply or a call. I called 011 ********** and left a message with Tembi for him to either call me back or most important reply to my e-mail with my concerns regarding the quote he send me. I have the recording

3. Home Loans Bond ***029: I want to know from FNB Home Loans whats the amount that went of on March 31st, 2018. I dealt Natasha Khan on 'HL E Business' ********** and after my 3rd request to let me know whats the amount she decided to conveniently ignore my e-mail. She cannot answer me directly as HL cannot proof to me that they did credit my account with the new repo rate decreased by the Reserve Bank effective March 29.