lack of service

In December I asked the lady at my so called private banking to increase my limits on my card its the new year and still no one is helping me (so you know what Cancel my so call private clients I am moving my account to a another bank ) Ordered a card to get delivered to my branch because ccd couriers have been useless and previously made me wait when I took off from work and did not deliver my card now it is the 16 the card apparently is not at the courier so I can only expect delivery next week so FNB is not giving there clients any service So FNB partners up with CCD read all the comments see all the complaints that shows total lack of service and FNB supports them It is like banking with you lack of service So just cancel my accounts I will settle my accounts next week done waiting for service