BK
Ben K

1 reviews | Active since Apr 2014

08 Sept 2017, 10:43

LACK OF SERVICE

Query_01: Logged request for new private banker on 2017-09-06. Ref: Rd ********** 9156. Till date no feedback from FNB. Do I still have a private banker or is this a dream for which I am paying R 185 for nothing ? Query_02: My easy pocket savings account - FNB REWARDS-FLAT RATE Where is this entry for August 2017?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Sept 2017, 13:24
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)