Lack of service

This complaint is basically a continuation of my previous complaint, since I have had no joy or service from FNB.<br> They don't contact you unless they want money, money that can't be put into a frozen account which was frozen by them due to their inability to do their job or provide a service.<br> <br> I have a reference and a email stating I would be contacted within 24hrs which I have not, almost been a week now. 4KS5M4P3. I would never recommend anyone to use FNB due to their lack of service, they will harass you for money on a frozen account but won't call to provide a service and still want banking charges on a frozen account. Equivalent exchange seems to be a very foreign concept with FNB.