LACK OF SERVICE

I have been trying to open my business since the 24th of August 2015, since then I have to call and request updates concerning the status of this account.<br> <br> Spoke to Thandeka Maseko on the 31st on the August who informed me that she would escalate the the complaint. After not hearing from her or anyone else I sent her an email to follow up a day later and spoke to Boitumelo Khumalo whom after viewing the profile noticed that the FNB staff members had sent eachother messages and \passing on the buck"as to who should contact me.<br> <br> Boitumelo advised that I had to submit colour copies of the Directors ID's and passport and supply one additional document.<br> She incredibly helpful"