MP
Mareline P

1 reviews | Active since Jul 2014

03 Oct 2020, 08:24

Lack of Security and bad service on FNB accounts

If I could give you 0 stars I would!! This is the third month in a row where there is ***** happening on my account. If it isn't unauthorised debits on my credit card, it is unauthorised debit orders on my account. WHERE IS THE SECURITY!!!????!!!! And then I call to dispute it and you tell me it will take 7 DAYS TO PROCESS, AND THIS IS DUE TO NO FAULT OF MY OWN. I am beyond irate!!!!

In addition to this, there is an amount deducted from my account for insurance that I cancelled and which was also debited incorrectly, I was also told that, that would take 7 days. It has been WELL over 7 days since that enquiry and I still don't have that money. RIDDLE ME THIS FNB???????

I AM CLOSING MY ACCOUNT WITH YOU GUYS. YOU ARE A JOKE!!!!

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