Lack of response to ********** transactions

Someone performed ********** transactions on my savings account of which by the way the card should have been blocked still from the PREVIOUS time there was ********** transactions from China on this exact same card or account. Well on a card that is supposed to be blocked they managed to do transactions still and wait for it, several times over the course of a week. I have no overdraft facility on this account but still FNB did not decline these transactions. Theyd rather let my account go into excess and charge me a whoopin R75 for that! They did not even let me know my account was overdrawn!!!i reported the ********** transactions as soon as I became aware of them on Saterday night. It is end of Tuesday already 3 days have passed and I have heard nothing not a sound from them!?they do not even respond to a complaint email!Best of all one of my clients paid money into that account and FNB had the cheek to deduct all the overdrawn fees from that money leaving me with less than what was paid in. I am starting to get really irritated with FNB and the lack of security and lack of subsequent response or feedback on what is going to happen. How can we help you?well...respond plea