LACK OF RESPONSE HELP TELEPHONICALLY OR VIA EMAIL

I have tried since yesterday to withdraw from PayPal account to my fnb account, however apparently my account has been marked dormant.

i have emailed my FICA documents to Seipati on FNB Contact Centre <***>, Customer Resolution Centre <***> as movement is restricted and the nearest branch to me is very far.

Also, I am unable to make my way to a branch right now.

I still have had no response despite emailing, lodging complaint/query on their website. The call center sends me from pillar to post between departments.

Does nobody care to help???