Lack of Response & Bad Service for 5 months

We have been trying to open a business banking account with FNB for the last 5 months. Every time we submit documents we have to call a call centre which won't give proper information or pass the buck constantly to someone else. <br> <br> No one responds to e-mails within sufficient time and this is now our only avenue to try and get a response from you. <br> <br> Please respond urgently. <br> <br> Thanks.