Lack of mutual respect & ethics towards their customers!!!

<p>To whom it may concern,</p> <p> </p> <p>I write this review in utter disgust as to the way I've have been treated by one of your call centre operators, and the practice of making unauthorised debits from a savings pocket account.</p> <p> </p> <p>Firstly, a debit was made on my savings pocket account, which in my mind has nothing to with you as the bank, and by debit funds from this account at your leisure completely defeats the purpose of having such a account in the first place??????</p> <p> </p> <p>Then, when I called. The operator on your end, would not let me answer any of the questions posed at me, and proceeded to talk over me. Then to start to lecture me about how I should contact my finances, and essentially my personal life? When I took exception to this, she refused to give me her name.</p> <p> </p> <p>Albeit the extreme lack fo service, no effort was made to contact me to warn me or perhaps setup a payment arrangement. You just decide to ***** from me instead, thanks.</p> <p> </p> <p>I cannot emphasise the utter disgust I feel, that a service provider can treat its customers this way!</p>