Lack of Logic

As previous private clients we had a loan with FNB for our home, and then we bought a townhouse under a trust in 2008 and took out a bond with FNB as well. On being offered a better bond through another bank we moved our homeloan but left trust bond with FNB. Because of delays twice between banks, we had to re-FICA our bond account with FNB etc, which meant sending through trust documents etc.... a really long process this was!!!!

Then at the end of this to find out that the previous flexi facility which we signed for when we took out the bond no longer existed and now R35k is the minimum that you are allowed as a reádvance. Now its a readvance... then you had axcess to it!!!!!!

So after all this to try and get some funds as our tennant on our townhouse detaulted etc etc... we now have to reapply .... another mission.

In all this, we are buying another home so app**** to Fnb .... and within 24hours, no paperwork we were granted a homeloan of over R1.5million! Now here's the lack of logic..... The same person who would be paying the bond that was granted in 24 hours, is the same person who will be paying the trust bond. It took weeks for homeloans to come back and ask for MORE paperwork, signatures etc proof of income etc for just R35K??????????? It makes no sense, and noone is bothered when I mention that I will move this bond too. Dont you want the business? Really... i dont understand. FNB you make it such an effort!!!!