CM
Cornelius M

1 reviews | Active since Apr 2015

01 Jun 2015, 20:53

Lack of Information Provided

I need help as I'm the first time home buyer. I did not receive enough information on Transfer costs and costs registration costs. I took the micro loan to pay for laywers as I was advised by FNB, The estate agent and the bond originator that this will be the only costs I will incure. Now the lawyers are telling to pay bond registration fees after I received information that I don't have to pay this costs. I'm confused and need clarity..! Please assist...! I'm not getting help from those people who are suppose to assiist me. I had not signed the bond transfer docs. I don't have this money and won't afford paying it... As I took up the micro loan for the transfer fees already... Please assist!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jun 2015, 09:34
Official
Hello cornelius1983,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 695943.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
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