Lack of feedback

I have posted this complaint on HELLOPETER about 3 times now , this is my 4 th time , I receive emails asking if anyone has contacted me , I then receive an email saying as my husband is the main acc holder they cannot assist me he must email , HE PHONES the division, goes through security , explains both the sagas ( Lanseria and CT international airport ) (pi’s promised a call back that day 11/12018 or the next please look back at the other complaints as I sound like a stuck record it’s all there , to date 21/1/ 2018 no positive feedback from a complaint that was first posted on the 4/1 /2018 REALLY FNB is this what you have become !