TK
Thamsanqa K
1 reviews | Active since Oct 2012
24 Feb 2016, 10:32
lack of feeback
I sent a complain email to FNB on the 2/02/2016 & Sibilanga Rorisang responded on the 04/02/2016 & fowarded my affidavit on the 10/02/2016 & then again my banking statement on the 12/02/2016 as per her request.<br> But i didnt receive any feedback even after i made another follow up on the 18/02/2016 to her & [Email Removed] till today i'm still waiting so im not sure if i have a right Legal team since i have to beg for feedback
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FNB (First National Bank)'s replyOfficial
24 Feb 2016, 10:56Hello Maupati,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875020.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875020.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Feb 2016, 10:56
Official
Hello Maupati,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875020.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875020.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)