1 reviews | Active since May 2011
Lack of Experience
[URL Removed] a division of First Rand bank had my new replacement CT Card delivered to my place of work. I identified myself to your driver. I presented my ID document and gave an original water and electricity account. Your driver, having studied my W&E account, made it abundantly clear that my W&E Account do not have a postal code on, as such he, with the power vested in him, he argued that this major lack of a postal code on my W&E Account disqualifies him from handing over the new card to me.<br> I advised him that I have no control over \that purported material lack\" on my Water and Electricity account as I am merely the recipient and have no control over the lack of a postal code.<br> I shall settle the R290 odd I owe [URL Removed] and can only say I wish you well. <br> I think however that this intellectual giant that represented Kulula should be considered for a promotion to CEO. He is indeed an asset to running good bussiness into the ground. Again, I wish you well [URL Removed] Please close my account once the balance is paid. I choose not to be one of your Cardholders or clients anymore once the existing CT-Card expires end April 2016."
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 861144.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 861144.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 861144.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 861144.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
