Lack of Efficient Service

I'm very appalled at the level of service FNB MELROSE BRANCH gives to their clients. When you walk in, there isn't anyone to assist you. When you try to get help nobody is willing to assist.<br> <br> I went there to get my one month Bank Statement after 30 minutes of trying to get help at the self service Manager offered to assist. Only to find she is unable to give me my bank statement because of my negative balance on the account. ?????/ I'm very much confused if I have a negative balance it means I'm not allowed to get a stamped statement.....this is ABSURD!! I regret the day I joined FNB there is no efficiency and they cannot assist their clients.<br> <br> If this is what I'm paying for I want my Bank Account CLOSED ASAP!!!