NC
Nokulunga C
1 reviews | Active since Feb 2015
06 Mar 2015, 15:35
Lack of efficiency at FNB
I was not attended to in 45 minutes, very poor service from FNB. <br> I picked up the number at 14:29, there were four customers before me. And at 15:13 I was still waiting.<br> This is unacceptable from FNB.
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Mar 2015, 16:08Hello Nono Cele,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 640726.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 640726.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply06 Mar 2015, 16:08
Official
Hello Nono Cele,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 640726.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 640726.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)