MM
Moropaa M
1 reviews | Active since Nov 2014
04 Oct 2021, 08:31
Lack of Customer Service
I am here to complain about the lack of service FNB has towards its customers, On Thursday, 23 September I wanted to transfer money to my savings account however apparently I transferred it to a "petrol card" that I don't know about. I was told it will take 7 days to get the money back and it still has not returned back to my cheque account. I would like the money to be transferred back by today.
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Replies (2)MM
Moropaa M's updateReviewer Update
04 Oct 2021, 10:42Thank you for your prompt response, I look forward to the issue being solved on time as well.
MM
Moropaa M's update04 Oct 2021, 10:42
Reviewer Update
Thank you for your prompt response, I look forward to the issue being solved on time as well.
MM
Moropaa M's updateReviewer Update
05 Oct 2021, 09:10This matter is actually taking longer than expected, reversing funds from account to another under my name shouldn't be this long... Is it taking long because I am a woman of colour?
MM
Moropaa M's update05 Oct 2021, 09:10
Reviewer Update
This matter is actually taking longer than expected, reversing funds from account to another under my name shouldn't be this long... Is it taking long because I am a woman of colour?