LS
Lillian S

1 reviews | Active since Aug 2013

10 May 2016, 11:13

Lack of Cusomter service and NO feedback

<p>I have requested a limit incirease on my credit card.</p> <p>I have had to mail them fifty time already and not one person acan come back to me regadign this.</p> <p>Again customer servie that it at its best and non existance of course.</p> <p>They are pathetic!</p> <p>When are you going to get of your ****s and get thse cusomters sorted out.</p> <p>As i stipulated that it was URGENT!!!!! Urgent means a few hours at monst not more thana day and half later!</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2016, 11:36
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 919918.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2016, 14:23
Official

Official business reply:

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 919918.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)