Lack of consideration and accountability by FNB!!!

If anyone knows what's good for them, they will stay away and not even consider FNB as their primary bank.

Just last week I laid more than 3 complaints to FNB about my business account that I am unable to access because of their investigation which was to be concluded within 30 days but has taken more than 2 months with still nothing resolved. To make matters worse, yesterday FNB sent me an email asking me to rate their service to my complaints. How can I be expected to rate a service I never received? No one from FNB called me and I'm still not able to access my account!!

I've heard many bad stories about this bank but I never knew I'd have such a bad experience with them myself. How does this bank expect me to make means if I don't have access to my business account even after I have provided them with the documents they required??!

I'm totally disappointed and disgusted by the way my case has been handled. Actually, it has not even been handled at all!!