LACK OF COMPETENCY WITHIN THE EBUCKS DEPARTMENT

On the 08/07/2015 i purchased a takealot voucher, with ebucks points, intending to use this voucher to purchase UNIVERSITY TEXTBOOKS!!!!! On 10/07/2014 i was suppose to receive this voucher, as of that day i have called out over R200 woth of airtime to resolve the issue, THIS HAS STILL NOT BEEN RESOLVED to date 16/07/2015. I have been promised out right that i will receive a call back from the call centre on a number of occassions which still has not happened. This has GONE TOO FAR!!!!!! ARE YOU AS A COMPANY GOING TO TAKE LIABILITY IF I RECEIVE ANY FORM OF WARNING FROM MY TRAINING OFFICE FOR LACK OF DEDICATION TO STUDYING?!!!!! ARE YOU AS A COMPANY GOING TO RE-IMBURSE ME THE COST OF AIRTIME USED TO CORRECT A PROBLEM ON YOUR TEAMS SIDE, which if i may mention was useless!!!!! These calls are recorded and if by any chance you think i am talking nonsesnse /about the promises to be called back, please view the call made yesterday 15/07/2015 around 4:25pm and saturday 11/07/2015 around 11:00pm. I can even forward you a email history with Pulane Mokoena, refference, 735235Q. The rest of the information and people i consulted with can be found on your system!!! DISGUSTING!!!