YK
Yaasien K

1 reviews | Active since Oct 2017

26 Oct 2017, 21:23

Lack of communication poor customer service

Unresolved isdues fir 3 months. Went to branch in blue route and trying to get ti customer services. Still nothing. Emailed. Nothing. But no hesitstion to deduct money from my account based on incorrect understanding by this bank

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Oct 2017, 10:32
Official

Good Day

We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***
Tel number: *** (option one