DJ
Doe J

1 reviews | Active since Jul 2011

31 Mar 2015, 14:39

Lack of communication on KYC/FICA documents

I was sent two emails to upload the necessary documents - I did. Yet no confirmation or status update of what is going on.<br> <br> My initial documents sent with CIPC details also appear to have been lost by the *****s here. I wish lightning strikes them down.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Mar 2015, 15:07
Official
Hello eshwar,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 659264.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)