Lack of Communication

Item: FNB (First National Bank)
Rating: 2
Author: Gert S

There has been ***** on my credit card account and I have tried to sort it out with FNB and no one seems to want to sort out this matter quickly.<br> <br> I have been waiting for 5 business days for them to sort it out and it just gets past on to the next person and the next person.<br> <br> Help please?????

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

27 Jan 2016, 08:02

Hello Gert8902@,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 855714.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply27 Jan 2016, 08:02

Official