Lack of communication

How can we not help you should rather be the slogan.<br> <br> I have just written my board exam to be a CA and every single bank other than my own bank has approached me to join their private banking. The only thing FNB did was hand out a pamphlet to sms a number which I did and got no reply to.<br> <br> I then went into my branch and a very helpful consultant even contacted the young professional department and told them I am interested and qualify for it. Three days later and I am still waiting for a reply.<br> <br> This is unacceptable as I have been banking with them for six years and now they are forcing my hand to change over to a bank that will actually want me on their private banking