Lack of clear correspondence

I have been trying to open an FNB Business account for 3! weeks now.<br> <br> Yesterday I was forced to call FNB because they won't tell me what's missing in the paperwork. She said she will send me the documents, but nothing is sent. And all the feedback over the phone was cryptic. Do you want my business or not.<br> <br> How FNB agents can be so pathologically stupid I don't understand. If i dont answer my phone right now, it means I am busy. that means either send me a reminder on email/sms with contact details or call back in 1h.<br> <br> Also, if there is something wrong with the documents, tell me. Stop waiting for me to ask you what is going on. You are a service provider and you have jobs because of clients. Its not the other way round.<br> <br> But if you don