Lack of care for customers

First National Bank BT NGEBS MTHATHA the service is very poor. We've been waiting for more than 1 hour 30 minutes with no assistance. I complained but they did not care. They just told me to wait for my ticket to be called. We ended up leaving without any assistance. People who came after us were getting called but not us. We ended up leaving with two other customers due to poor customer service