AA
Alton A

1 reviews | Active since Sept 2016

29 Jan 2019, 09:47

Lack of Capacity

Once again here we are with FNB, how hard is it to get a paid up letter?? The account was closed- check The paid letter up was sent - check But it’s the wrong account number it’s a number that don’t even belong to me.

The account number received was ********** 1667 where does this come from as Jacob Machaba from FNB confirms it’s not mine, so FNB please Help me by sending the RIGHT paid up letter TODAY!!! as you are hindering me from moving forward.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2019, 12:30
Official
Good Day Alton Anderson,

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.

A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.

Kind Regards,

Hello Peter Complaints Team

*** (option one)