BG
Bennie G
1 reviews | Active since Feb 2011
31 Mar 2015, 08:31
Lack of basic service
It's the end of the month and NONE of the ATMs in Krugersdorp are working. Last month the card machines at most shops were \offline"but only the FNB ones. <br> <br> For a bank that is supposed to be number one you sure are letting your customers down. In the space of a month you have left us stranded with our grocery shopping and caused me to be late for work.<br> <br> This is pathetic!"""
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
31 Mar 2015, 09:16Hello BennieG,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 658603.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 658603.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Mar 2015, 09:16
Official
Hello BennieG,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 658603.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 658603.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
