AP
Abdul P

1 reviews | Active since Nov 2011

30 Jan 2015, 15:41

lack of atms

Goodday guys..<br> <br> I would like to alert you guys about my frustration as well as irritation at the fact that the fnb in pinelands does not have an atm that accepts deposits....the atm we have here accepts deposits to your own account which is not much of a help. My wife called and advised that she needs money at home so i proceeded to the bank, i was advised that i need to do it at the tellers...which i wouldve been ok with....my issue is just that my wife will now be charged R43 for the transaction...as she is currently unemployed this is a major inconvenience.....in my life i have never had an issue with fnb...but this is a bit much...my unemployed wife needs money...i send her and she will then be charged for it, all because there isnt an atm that accepts deposits..and how is there not a deposit accepting atm in Pinelands!? I am utterly disgusted at this...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2015, 16:19
Official
Hello azeezphilander,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 614686.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)