Lack of adequate access to my money at your ATMs

To whom it may concern

Please advise as to why it is impossible to withdraw any notes below R50.00. The ATM states that I may withdraw between R50 and R1250. That means that I may withdraw ANY amount between those two including R60, R70, R80, R120, R180, R260 etc.

I believe that you are actively depriving your customers access to their money and I find that this is unacceptable. I often have to withdraw my money from a Nedbank, Standard Bank or Absa in order to get change in notes because your ATMs just do not cater for this.

I joined this bank for ease of access to my money and if that continues to not be the case then I will have to move my funds to another bank as stated, this amounts to deprivation of access to my money.

A response would be appreciated. Failing which I have no choice but to take this up with higher structures or move my bank.