KYC FEEZING ACCOUNTS

FNB Froze our account without notifying us or contacting us for information. After enquiring at the bank and submitting all the documents, it is 15 days later, and the account is still frozen!! There is no turnaround times for the resolution. The staff keep on telling you the same story, sorry there is no feedback and we must wait. I am done waiting!! FNB care even gave me a reverence number for my complaint, and still noting is happening. This is ridiculous. Be sure, that i will close all my accounts tomorrow, personal and business.