QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

20 Jul 2018, 09:29

Kulula Credit Card - Waiting for Delivery

Good Morning.

Kulula Credit Card

- App**** - Got APPROVED - now waiting for the card to be delivered. Card was issued 12/07/2018 already nobody bothered to let me know to provide details for it to be delivered.

Please assist in this matter

Kind Regards

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jul 2018, 10:12
Official

Good day Quinton,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***F was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)