1 reviews | Active since Feb 2015
Kulula Credit Card - Payment not reflecting
Good day,
Please explain to me as to why i am struggling to make a manual payment for my Kulula credit card and then Kulula credit card has the audicity to let me know my payment isn't reflecting and i must make a payment as soon as possible?
Please assist.
Kindest Regards
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***