QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

18 Apr 2019, 09:51

Kulula Credit Card - Payment

Kulula Credit Card - I have fallen behind with payments and i wanted to make a payment arrangement. Your call centre sent my call from one person to another and no one can assist. Eventually it will end up to legal and then it will not be so awesome. Can someone from your collections department please assist in this matter?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Apr 2019, 11:22
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

***