dK
david K
1 reviews | Active since May 2017
23 May 2019, 13:21
Kulula credit card division cuts calls.
App**** online for a kulula credit card which is managed by FNB,received a reference number for the application,I have been trying to contact the kulula credit card division for 2 days now and the consulatants just cut the call on you after being passed from pillar to post,this is unacceptable and is creating a bad reputation for FNB as I am a premium banker with FNB who is considering moving my business to another bank.
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 May 2019, 14:49Good Day David Kistan
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply23 May 2019, 14:49
Official
Good Day David Kistan
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***