1 reviews | Active since Oct 2012
Kulula Credit Card, CARD quality is too bad
<p>I am Kulula credit card holder and card quality is very thin and mine is cracked already, its gonna break very soon. When i called customer care for new card and they saying, bank will charge me for this new card and this is too much, bad quality is not my problem. if thats the case, I am going to close this account. please let me know if i must share the pictures of the card. thanks,</p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is 941640.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is 941640.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)