1 reviews | Active since Oct 2010
Kulula Credit Card by FNB
<p>I tried to close my account 28 November. They said That I dont owe any money on my card, they will log and close the account. Same day, I get a mail that they cant close, I all of a sudden owe them R233.45, what do they charge for in 8 hours. I phoned the customer care and they said they will log a case and close the account. To this day, no feedback and I see service charges accumilating. They try to keep you from closing your account and start using their money again.</p> <p> </p> <p>********* Business Practices</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)