Kulula Credit Card and *********** FNB staff!!!!!!

FNB ... you do not the deserve the ONE star I am forced to give you when writing this review!!!

I settled my Kulula credit card on the 15th of October 2021. I sent more than one email requesting this account to be closed and for confirmation to be sent confirming the same .... what do you know this morning I receive a statement with R65 due.... for what? Interest .... interest on what? and a monthly card fee???????

Not one single number provided assisted me to speak to someone regarding this! Your staff is ***********. I spent all my airtime without having this resolved.

A person gets passed on from one operator to the next without even being asked if you are willing to hold and then just get plonked back into the same queue that you just waited to get out of, when you do get through to someone or somewhere else in the queue they either "cannot hear you, the call never rings through, the line is breaking up or I don't know how to answer the question so I just put the phone down" I AM DONE WITH FNB!!!