JV
Jaco V

1 reviews | Active since Mar 2009

31 Mar 2017, 09:06

Kulula credit card

<p>Once again you suck!</p> <p> </p> <p>I have been on the phone for more than 20 minutes now trying close my Kulula credit card.</p> <p> </p> <p>I am being sent from one department to the other, but everyone tells me they are not the department that close cards.</p> <p> </p> <p>It seems to me you are very good a getting people to open accounts, but have no idea what to do when we want to close the account.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Mar 2017, 10:26
Official

Good day Mr. ertos

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***