1 reviews | Active since Apr 2017
Kulula card cancellation - beware not easy to make it happen.
Phoned Kulula on 0861 KULULA (585852) to close my credit card on 24 May 2018. Reference obtained from the operator is RJ ********** 8527, I was assured that someone would call me within 3 days to assist, to date the call has not been realised. Yet, I am being debited R50.00/month for a card which I have not had any use of for the better part of two years. Could someone please make it their business to respond asap.
Good Day Koos Heymans ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Koos Heymans ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***