Kulula Card application process terrible

<p>Hi, I wanted to apply for a Kulula credit card administered by Firstrand Bank.</p> <p>1. I entered a web application for KULULA CARD and received an email thanking me for my application and requesting documentation which I sent.</p> <p>2. nothing happened.</p> <p>3. I called the KULULA call center and was put through to FNB. The agent then took me through the application process only after 30mins to tell me that I've been applying for an FNB credit card. He then cancelled the application and told me he could not assist with the KULULA card.</p> <p>4. I phoned to follow up and after being put through a couple of agents I was told that I just have to wait for "Credit" to approve - 24 - 48 hours.</p> <p>5. nothing</p> <p>6 I phoned 2 days later and was again told that I only have to wait (bear in mind all of this involves the security checks etc which takes time).</p> <p>7. nothing</p> <p>8. I phoned AGAIN after nothing happened and was told no application is on the system, I need to do one. This time, unlike the time with the FNB credit card I was told I don't exist on the credit system - o wait - they are having technical difficulties. </p> <p>9. ???</p> <p> </p> <p>Now I'm waiting for another call. The only reason I'm following this through is because I believe it will fit into my needs for a credit card. I'm doubting whether it is worth all this though. It's looking like it's not.</p>