Kulula
I want to let you know that mabe kulula is not the best e bucks partner for you. had to buy a new ticket because i was in line for check in 50min before check in yes that is right check in for them closes 45min before departure, so i paid over 19000 e bucks and then had to pay R2652.97 for a new ticket to get to where i have to be. I will never use my e bucks again to fly with them. and i will never fly with them again.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)