HK
Hans K
1 reviews | Active since Feb 2019
18 Feb 2019, 11:42
Kindly Unfreeze my Account
Good morning
Since the 02 Feb 2019 my FNB Business account has been Frozen , No one in the ***** or Forensics Department is taking my plea seriously , currently I've lost alot of business and it's causing more problems for me and my Family. Now my life is a living hell Because of this case of FNB Frezzing my account. Seems like no one knows what's happening or giving me a clear answer.
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Feb 2019, 12:55Good day Hans,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply18 Feb 2019, 12:55
Official
Good day Hans,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)