DG
Dineo G

1 reviews | Active since Jul 2011

26 May 2021, 09:02

Kids accounts activation - disappointed with bad service

It's been 3 weeks for my kids accounts to be activated

All paperwork including the declaration were sent with the courier service guy and I keep on sending it back to you via email and keep on getting the same SMS missing paperwork..

Please activate the account before we move to another bank. This has been going on for far too long.

From day one there's been problems and for a new customer this leaves a very bas taste in my mouth hence I didn't move our adults accounts we were testing the FNB waters and so far not impressed at all.

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Replies (1)
DG
Dineo G's update28 May 2021, 20:01
Reviewer Update
Still no one has contacted, sent the declaration numerous times and still nothing instead I get the same SMS to email the declaration. After this experience I'm glad we didn't move our adults accounts. Can this be resolved or we are moving our business else where