NC
Naledi C
1 reviews | Active since Jul 2017
30 Sept 2019, 11:25
Khanyisile Mbele
These Team of bankers a lot of **** and time wasting. They take too long to respond, was conversing with some Khanyisile Mbele who was as useless as dead horse's behind. A simple instruction takes them 30 mins to response, which results in you having to log back in on this App. This person told me my work PC isn't verified, then my IPHONE is verified, which was total bull as I have been using the same PC for 3 years with no problem. FNB, if you don't want to lose more clients, get rid of such useless people that can't assist clients
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Replies (2)
FNB (First National Bank)'s replyOfficial
30 Sept 2019, 11:41Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 Sept 2019, 11:41
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
NC
Naledi C's updateReviewer Update
30 Sept 2019, 12:55Thank you to Mildred Campbell for the professional, prompt service you provided me with. You are an asset to FNB and the "Team of Bankers.
NC
Naledi C's update30 Sept 2019, 12:55
Reviewer Update
Thank you to Mildred Campbell for the professional, prompt service you provided me with. You are an asset to FNB and the "Team of Bankers.