1 reviews | Active since Nov 2016
KFC Voucher
<p>So I bought a KF C voucher on cellphone banking.. but when I it to KFC they have no idea how to use the voucher, and things became awkward fast... I then had to pay cash for my purchase although I had intended on using my voucher</p> <p> </p> <p>Can FNB please look into ensuring that their voucher partners are adequately trained to avoid confusion when we as FNB customers approach these partners with the vouchers</p>
Good day Ms. Lindzzz89
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Lindzzz89
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***