1 reviews | Active since Dec 2012
kept on hold
I've been on hold for more than 8 minutes no one is picking up. Yesterday I called and kept on hold for almost 14 minutes.
Hello Winile-kamanxumalo-khoza,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Winile-kamanxumalo-khoza,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)