ken mckenzie

FNB Blocked account as they said I was not FICA compliant .Been customer for over 40 years and my profile says compliant WHEN I LOGGED INTO ACCOUNT. Blocked month end payments for no reason. Call center abysmal as no-one can tell me why im blocked and under what regulation. Approximately 50 minutes to various call centers and two dropped calls later/cut off by bank. Get to compliance section and all they want to do is ask me if i stay at the same place and a couple of stupid questions. Logged complaint on App two days ago for someone to phone me so I could find out why they can just suspend accounts when customer is totally FICA compliant STILL WAITING