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nettosmith N

1 reviews | Active since Jul 2016

15 Aug 2016, 09:12

KEEPING PEOPLE IN DEBT FOR LONG PERIODS

<p>I HAVE TO FNB IS A BAD BANK AND THEY WANT TO KEEP PEOPLE IN DEBT, WY WIFE HAVE TO PERSONAL LAONS WITH FNB, AND WE ARE TRYING TO SETTLE THE LOANS AND FNB AND FNB IS REFUSING TO SUPLLY MY WIFE WITH A DETAILED SETTLEMENT LETTER, ALL THEY DID WAS SENT HER LETTER WITH AN AMOUNT OF R17,947.09 CURRENT OUTSTANDING BALANCE AND R18,404.82 SETTLEMENT AMOUNT, HOW THE SETTLEMENT AMOUNT BE MORE THAN THE CURRENT BALANCE, THE OTHER LOAN IS THE SAME WHERE THE SETTLEMENT AMOUNT IS HIGHER THAN THE CURRENT BALANCE. FNB HAS REFUSED TO GIVE MY WIFE A BREAKDOWN OF THE CHARGES AND FNB IS VERY ARROGANT, THEY DONT WANT US TO SETTLE THIS DEBT THEY WANT TO KEEP US IN DEBT, THIS BANK IS A VERY BAD BANK THEY EVEN RIPPING US OFF ON OUR BOND WITH THEM. THEY ARE DOIUNG THIS BECUASE WE ARE BL@CK EVEN WE WHERE WHIT$ THIS PROBLEM WE WOULD HAVE GIVEN A MUCH BETTER OFFER AND WE WOULD HAVE BEEN TREATED WITH DIGNITY, THIS IS REALLY A **** BANK, THEY WANT TO KEEP US IN DEBT, EVEN IF YOU WANT TO PAY OFF YOUR DEBT THEY REFUSE TO ASSIST US. PEOPLE SHOULD STAYAWAY FROM THIS BANK. ACCOUNT NUMBERS ********** 998493 AND ********** 236948</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Aug 2016, 10:45
Official

Good Day

please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 991753

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)